Mr YANG Sonic
Lecturer
Teaching Areas
- Front Office Management
- Housekeeping Management
- Hotel Rooms Operations Management
- Customer Service Management
- Strategic Management
- Entrepreneurship
QUALIFICATIONS
| 2019 | Master of Business Administration, The Chinese University of Hong Kong |
| 2011 |
BSc in Hotel Management, The Hong Kong Polytechnic University |
EMPLOYMENT
| Present | Lecturer, Department of Hospitality and Business Management, Technological and Higher Education Institute of Hong Kong |
| 2022 | Head of Business Development, China Gingko Education Group |
| 2019-2022 | Night Manager, The St. Regis Hong Kong |
| 2016-2019 | Front Office Manager, Four Seasons Hotel Shenzhen |
| 2015-2016 | Guest Relations Manager, Four Seasons Hotel Shanghai, Pudong |
| 2012-2014 | Manager in Training, Four Seasons Hotel Hong Kong |
RESEARCH INTERESTS
- Guest Relations Management
- Hotel Rooms Operations Management
- Service Management
- Strategic Management
- Entrepreneurship