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Department of Hospitality Management

Academic Staff

QUALIFICATIONS

2000-2003 BA (Hons) European International Studies, the University of Hull, UK
2005-2007    MSc Hotel and Tourism Management, the Hong Kong Polytechnic University
2009 Certified Hospitality Educator, the American Hotel and Lodging Educational Institute
2013 Outbound Tour Escort
2016 Master of Education, The University of Hong Kong
2017-present Doctor of Education Candidate, The Chinese University of Hong Kong

 

EMPLOYMENT

2004-2005 Reservations Clerk, The Kowloon Hotel
2005-2007 Reservations Supervisor, The Cosmopolitan Hotel
2007-2008 Lecturer, Hong Kong Institute of Technology
2008-2014 Stream Leader, Hong Kong College of Technology
2008-2009, 2013 Part Time Instructor, SCOPE, City University of Hong Kong
2011-2013 External Examiner, Caritas Community & Higher Education Service
2012 Speaker for Teachers’ Professional Development Programme for the Learning and Teaching of Compulsory Part 2 – ‘Introduction to Hospitality: Accommodation’, Education Bureau
2014-present                            Teaching Fellow II, Faculty of Management and Hospitality, the Technological and Higher Education Institute of Hong Kong (THEi)

 

RESEARCH INTERESTS

  • Hotel Front Office Operations
  • Revenue Management

SELECTED PUBLICATIONS/CONFERENCE PRESENTATIONS

  • Lam, W. C. V. (2015). The understanding of outcome based education (OBE) in internship from industrial practitioner’s perspectives: The case of local hotel programmes at degree and sub-degree levels in Hong Kong, 2015 Annual Conference – Creating Impact, Dec 10-11, Oxford, UK
  • Law, P. T. & Lam, W. C. V. (2018). The Hotel Reservations Behaviour of Undergraduate Students in Hong Kong, 16th Asia-Pacific CHRIE Conference, May 31-June 2, Guangzhou, China
  • Jaw, J., Wong, N., Tang, A., & Lam, V. (2019). Perceived Motivated Effects of Staff Engagement Activities on Staff Performances from the Management Perspective: A Case Study of Hotel in Hong Kong, International Symposium on Business and Social Sciences, July 1-3, Okinawa, Japan
  • Cheng, C. W. & Lam, W. C. V. (2019). Go Online Now! How Key Opinion Leaders (KOLs) Influence Young Adults Travel Behaviour?, International Symposium on Business and Social Sciences, July 1-3, Okinawa, Japan