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Department of Business Management

Academic Staff

QUALIFICATIONS

2014 Doctor of Business Administration, University of Newcastle, Australia
2009 Postgraduate Diploma in Education, Hong Kong Institute of Education
2003 Master of Business Administration, University of New South Wales, Australia
1997      Bachelor of Business Studies, University of Technology, Sydney, Australia

 

EMPLOYMENT

2014-Present       Teaching Fellow, Technological and Higher Education Institute of Hong Kong
2007-2014 Program Manager (Academic), LiPACE, Open University of Hong Kong
2005-2007 Regional Marketing Manager, Recall Corporation
2004-2005 Assistant Marketing Manager, SAP
2002-2004 Marketing Communication Specialist, Armitage Technologies Holdings Ltd.
2000-2001 Market Development Executive, PCCW
1999-2000 Channel Marketing Specialist, IBM
1997-1999 Administrator, Adsale Exhibition Co. Ltd.

 

PROFESSIONAL MEMBERSHIP

  • Associate Member, CPA Australia
  • Registered Teacher, Education Bureau, HKSAR Government

AWARDS

  • OUHK LiPACE, Teaching Excellence Award (2011)

  • OUHK LiPACE, Best Teacher Award (2010)

  • OUHK LiPACE, Best Teacher Award (2009)

  • OUHK LiPACE, Best Teacher Award (2008)

RESEARCH INTERESTS

  • Customer Retention
  • Retail Marketing

PUBLICATIONS

Szeto, I. (2016). Hong Kong Student Retention. Germany. Lap Lambert Academic Publishing. ISBN 978-3-659-86397-4

CONSULTANCY PROJECT

Trainer for Consultancy Project in “Supervising Sales”, and  “Merchandising and Selling” for executives and middle managers in the Peninsula Hotel, Shanghai, PRC, December 7-10, 2015