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资讯科技

IT Helpdesk

 

Website: https://www.thei.edu.hk/student-services/it-services

Email: thei-it-adm@vtc.edu.hk

 

IT Helpdesk: 5266 4397 (CW) / 3890 8020 (CW) / 5266 4372 (TY)

 

Services:

 

Service Hours

Monday – Friday

8:30 – 17:30

Saturday

9:00 – 12:00

 

Computer Labs (Thei-CW campus)

Equipped with AV Equipment for teaching purposes and activities.

Computer Labs Opening Hours Equipment
Room S304

Monday to Saturday

8:00 - 20:00

PC workstations - 32 sets

Printers - 2 sets

Room S305

Monday to Sunday

24 Hours

PC workstations - 34 sets

Printers - 2 sets

Room S306

Monday to Saturday

8:00 - 20:00

PC workstations - 62 sets

Photocopiers (Octopus) - 1 set

Photocopiers (PaperCut) - 1 set

Printers - 2 sets

Scanning services

Room S504

Monday to Saturday

8:00 - 20:00

PC workstations - 31 sets using VDI technology

Photocopiers (Octopus) - 1 set

Printers - 2 sets

*Printing services and scanning services are provided in all computer rooms.

 

Charging Rate for Printing services

Printing Quota  Octopus Printing

700 free pages print quota per year for students;

$30 per ticket for additional quota

(equivalent to 100 pages of A4 B/W Printing)

 

A4 B/W: 1 page of free print quota

A4 Color: 7 pages of free print quota

A3 B/W: 2 pages of free print quota

A3 Color: 14 pages of free print quota

A4 B/W: $0.3

A4 Color: $2.0

A3 B/W: $0.6

A3 Color: $4.0

 

Teaching Rooms

 

No. of Rooms

Lecture Theater (250 Seats)

1

Lecture Theater (125 Seats)

2

Lecture Room (70 Seats)

5

Combine Room (80 Seats)

2

Classroom (30 Seats)

14

Multi-purpose Room (100 Seats)

3

Total

27

 

Above teaching rooms are equipped with the following AV Equipment:

  1. Instructor Desktop PC
  2. Visualizer
  3. Projector
  4. Electrical screen
  5. Wireless video streaming devices (Apple TV)
  6. Sound System

 

Installed Software of CW Computer Room:

  1. 7-Zip
  2. Adobe Acrobat Reader
  3. Adobe Acrobat
  4. Adobe Creative Cloud 2018
  5. Arc GIS *
  6. ARCHICAD *
  7. Autodesk Series
  8. Bently DGN *
  9. CD Burner XP
  10. G* Power
  11. Chrome
  12. SPSS 24
  13. Irfanview
  14. Kaspersky
  15. Keyshot *
  16. Lumion *
  17. Microsoft Office Product
  18. Microsoft Visual Studio *
  19. Microsoft One Drive
  20. Firefox
  21. MYOB
  22. Prezi Desktop *
  23. Rhinoceros *
  24. Sculptris *
  25. SketchUp *
  26. Solidworks *
  27. Synchro *
  28. VectorWorks *
  29. VLC Player

 

* Not provided in S504


Computer Labs (Thei-TY campus)

Equipped with AV Equipment for teaching purposes and activities.

Computer Labs Opening Hours Equipment
Room 703

Monday to Sunday

24 Hours

PC workstations - 70 sets

Photocopiers (Octopus) - 1 set

Photocopiers (PaperCut) - 1 set

Printers - 3 sets

Scanning services

*Printing services and scanning services are provided in the computer room.

 

Charging Rate for Printing services

Printing Quota  Octopus Printing

700 free pages print quota per year for students;

$30 per ticket for additional quota

(equivalent to 100 pages of A4 B/W Printing)

 

A4 B/W: 1 page of free print quota

A4 Color: 7 pages of free print quota

A3 B/W: 2 pages of free print quota

A3 Color: 14 pages of free print quota

A4 B/W: $0.3

A4 Color: $2.0

A3 B/W: $0.6

A3 Color: $4.0

 

Teaching Rooms

 

No. of Rooms

Lecture Theater (125 Seats)

4

Lecture Theater (265 Seats)

1

Classroom (40 Seats)

10

Total

15

 

Above teaching rooms are equipped with the following AV Equipment:

  1. Instructor Desktop PC
  2. Visualizer (Only available in Lecture Theaters)
  3. Projector
  4. Electrical screen
  5. Sound System 

 

Installed Software of THEi (TY) Computer Room 703:

  1. 7-Zip
  2. Adobe Acrobat Reader
  3. Adobe Acrobat
  4. Adobe Creative Cloud 2018
  5. Autodesk Infrastructure Design Suite Ultimate 2017
  6. CD Burner XP
  7. Chrome
  8. SPSS 24
  9. iTunes
  10. Kaspersky
  11. K-Lite Codec
  12. Microsoft Office Product
  13. Microsoft Visual Studio
  14. Microsoft One Drive
  15. Firefox
  16. VLC Player
  17. ETABS 2013
  18. SAP2000 V15
  19. MATLAB R2014a